Getting to Know the Process Hierarchy and Organisation

Process maps are used to gain an overall view of the process landscape.

Process maps group the processes and let you navigate to the individual processes. Clicking an area element takes you one level down, all the way to the individual process.

The Organisation forms the basis of the Process Space. Bpanda maintains its units and their relationships, the roles and the assignment of employees.

Process Hierarchy

Process maps are used to gain an overall view of the process landscape of an organisation or a part of it. They group the processes and let you navigate to the individual processes.

What the process maps show

Bpanda initially displays the top-level process map on the home page. However, the BPM Manager can define a different entry point. Clicking an element of the process map takes you one level down and to the Process Hierarchy page. From here, you can navigate down to the processes.

Processes map the actual workflows. Process maps show how the processes of an organisation are structured and linked to each other, in other words how they are grouped and, where applicable, how they follow on from each other over time.

A distinction is usually made between

• Management processes (strategy, corporate management, finance, controlling, occupational safety)
• Core processes (product development, marketing, sales)
• Support processes (accounting, human resources, quality management, infrastructure, communication)

Process maps are managed by the BPM Manager in the Main Menu under Processes > Process Hierarchy, Process Map tab. There they assign process maps (SVG graphics) to the process hierarchy and link their area elements.

A process map contains named area elements, each of which is linked either to another hierarchy element and its process map or to a process. With Highlight Linked Elements on the process map, you shade the linked areas. This setting applies only to you.

How you use the process hierarchy

The tree view of the process hierarchy can be shown from the left. The display in the Process Map and Overview tabs relates to the element selected in the process hierarchy.

With the Hide Processes switch, the tree and the overview only show the process maps. This only changes your view, and the next time you open the page you will see the processes again.

How you keep an overview

The Overview tab of the Process Hierarchy page displays the description as well as the subordinate process maps and processes for the selected hierarchy element.

See also: Process Hierarchy, Assigning a Process to a Hierarchy Element, Linking an Area Element to a Process

Organisation

In addition to the process hierarchy, Bpanda maintains the Organisation: units, roles and the assignment of employees. See Organisation.

See also: Managing the Organisational Structure, Managing Organisational Roles, Managing Employees, Defining Organisation and Role Types, Getting to Know the User Interface