Asking and Answering Questions About the Process

If you have a question about a process, you can ask it under Q&A.

A question under Q&A always relates to the process as a whole — it can only be assigned directly to an individual process step in the review. You can upvote answers and sort the list by votes.

Context

Under Q&A, you can ask questions about the process. You will also find the answers to the questions that others have asked about the process here.

The questions and answers are always assigned to the process in general, but they can nevertheless relate to an individual process step.

Questions can be assigned directly to a process step in the review.

Answers can be upvoted; the number next to the icon counts the votes. The answers can be sorted by the number of these votes.

How to Proceed

If you are on a different tab on the process page, click the Q&A tab.

The tab displays the existing questions and answers.
To ask a question about the process, click Add Question.

The Ask a question about the process dialog appears.
Click in the Question input field and enter your question.
To explain your question or add information, click in the More Details input field and enter the information.
To indicate that you also have a question that was asked by someone else, click the thumbs up on the question’s counter.

The number of votes is increased by one.
To answer a question, click Answer now, reply in the Add answer field and submit the answer.

The answer is displayed and another answer option appears.
To mark another Process User’s answer as helpful, click the thumbs up on the answer’s counter.

The number of votes is increased by one.
To sort multiple answers, click ⋮ and activate the by votes or Newest first sorting criterion.

The answers are displayed sorted by votes or date.

Archiving Questions

The participants no longer see an archived question and can no longer answer it. You can find it again under Archive and bring it back with Reactivate.

Click ⋮ on the question and then click Archive.

A confirmation dialog appears.
To bring the question back from the archive, click Archive, then click ⋮ on the question and click Reactivate.

To change the text of a question or answer, click ⋮ Edit on it; the changed version is marked with (edited).

To remove a question or answer entirely, click ⋮ Delete on it and confirm the prompt.