Change Responsible User

Replace the current responsible user of a job so that the job continues — for example in case of illness or absence.

If the current responsible user of a job cannot or should not carry out their work step, you change the responsible user so that the job continues.

Prerequisites

You are involved in the job or the Process Owner of the process. You can find the job in the main menu under Jobs, tab Jobs from Colleagues, or on the process page in the Analysis Jobs tab.

No current work step of the job is assigned to you.

Context

Anyone with access to the job can take it over themselves or pass it on to others. This ensures that the job is not left unprocessed.

How to proceed

1. On the process page in the Analysis Jobs tab, in the Currently Running Jobs list, click the job whose responsible user is to be changed.

   The job is opened. The current responsible user is displayed.

2. Click Change Responsible User.

   The Pass on responsibility within ‘<Area of Responsibility>’ dialog appears.

3. To pass responsibility on to specific users, groups or organizational units, click Hand Over to Specific Colleagues/Groups/Org Units and select the check box of each entry.

4. To confirm your selection for passing on responsibility, click Pass On.

   The work step of the job appears in the task and job overviews of the selected colleagues.

   The job’s checklist then shows you who is responsible for the step that has been handed over and how far they have got.

See also: Pass on Responsibility