Criteria of the AI Potential Assessment
How the Scoring by AI Potential report calculates: the four criteria AI Potential, Frequency, Process Structure and Compliance Relevance, their scores and the total weighting.
The Scoring by AI Potential report assesses each business process based on four criteria and adds up the scores to give the Total Weighting — the higher the value, the greater the expected potential for AI support.
Each criterion is assessed using defined values, each of which is assigned a numeric score.
Assessed Criteria
Four criteria are used for the scoring:
- AI Potential
- Frequency of Process Execution
- Process Structure
- Compliance Relevance
The individual criteria and their values are described below.
AI Potential
This criterion assesses the extent to which the process is fundamentally suitable for the use of AI or already uses such support.
| Value | Description | Score |
|---|---|---|
| No AI use | The process currently does not use any AI support. | 75 |
| AI supported | AI can support individual process steps. | 45 |
| AI integrated | AI is already an integral part of the process. | 5 |
| No action required | The process is not suitable for the use of AI or does not require any support. | 0 |
High values arise in particular for processes that do not yet use AI but have great potential for future use.
Frequency of Process Execution
This criterion assesses how often a process is executed.
Processes with a high execution frequency often offer greater potential for automation and efficiency.
| Value | Description | Score |
|---|---|---|
| up to 10 per year | The process is executed rarely. | 15 |
| up to 10 per month | The process is executed regularly, but relatively rarely. | 30 |
| up to 10 per day | The process is executed frequently. | 45 |
| up to 100 per day | The process is executed very frequently. | 60 |
| more than 100 per day | The process is executed extremely frequently. | 75 |
The higher the frequency, the greater the potential efficiency gain through AI support usually is.
Process Structure
This criterion assesses the degree to which a process is structured. Flexible processes receive more points here than highly structured ones: where a process frequently requires individual decisions, AI can offer the most support. In the Scoring by Digitalization Potential report, it is the other way round.
| Value | Description | Score |
|---|---|---|
| Flexibility required | The process frequently requires individual decisions or adjustments. | 40 |
| Rather flexible | The process has partly flexible workflows. | 30 |
| Rather clear structure | The process largely follows clearly defined workflows. | 20 |
| Clear structure without any scope for deviation | The process is fully standardised. | 10 |
Compliance Relevance
This criterion assesses which regulatory or organisational requirements have to be taken into account when executing the process.
| Value | Description | Score |
|---|---|---|
| External | The process is subject to external regulatory specifications or legal requirements. | 0 |
| Internal | The process is subject to internal guidelines or compliance specifications. | 15 |
| Not relevant | There are no particular compliance requirements. | 30 |
Processes with no or low compliance relevance are often better suited to AI-supported optimisations.
Calculation of the Total Score
The total score of a process is the sum of the individual assessment values.
Score = AI Potential + Frequency + Structure + Compliance
The assessment is carried out automatically based on the field values stored for the process.
In the report, the result is shown in the Total Weighting column; the four columns before it show the value for each criterion.
Prioritisation of the Processes
The prioritisation within the report is based on the calculated score.
- Processes are sorted by descending score.
- Processes with high scores have a particularly high potential for the use of AI.
- These processes can be specifically considered as priority candidates for AI initiatives or automation projects.
See also: Available Reports