Giving Feedback About a Process

You can be assigned to the review as Participant. It is your job to assess the process revision and its content and give you feedback as a comment. You will then rate the process and give a reason for your rating.

Prerequisites

You have been assigned to the review as Participant.

You have opened a review and are on the review page.

Context

All review participants must rate a process revision. You can use comments to discuss the entire process and particular process content with other Participants and Process Owners.

The aim of the evaluation is to rate the process in the Rating tab.

The Give Feedback tab contains the following options.

  • Section Window

    An icon shows that the element has been commented on.

    You can jump to the process view from the section window by clicking on . If an element is selected here, then it is adopted when you return to the feedback.

  • Navigation Buttons

    Navigation buttons can be found below the section window (below the description window if working on a small screen).

    Navigating through the process uses icons you will recognize from a remote control. They also work similarly to this.

     To the process

     To the previous step

     To the next step, selection may be required

     To the last step (end event), selection may be required

  • Description Window

    The entire process or single process steps are shown in the description window with any information contained about it. There are various next steps you can select after a gateway or task.

    The following information appears for each step reached.

    The process diagram author sets the name. Not all elements have a name.

    The type is defined in Standard Business Process Model and Notation (BPMN).

    You can open an explanation of the type with .

     An expandable area with the following information:

    Process diagram authors created the process step description.

    You cannot edit the description in Bpanda. You can request changes under Q&A or in a review.

    Process participants can only see lanes modeled in the process here.

    Process Owners can assign users and groups to lanes. You can only see this assignment in the Overview tab.

    Process Owners and Process Collaborators can assign attachments to the process and individual process content. These can be opened by all users.

    Various alternative or parallel steps can be added to a gateway or task. You can then select various links.

  • Area for Label, Comments and Dialog

    There is a floating section at the bottom for adding comments about the entire process or the process content currently being shown; this section cannot be moved. You can directly add the comment and a comment label (done, improvement suggestion, decision required! etc.) or reply to comments here.

How to proceed

  1. Click on the Give Feedback tab if you are in another tab on the review page.

    The tab page content appears.

  2. To comment on the entire process, click on .

    The entire process is shown as context. Your comments and answers now refer to the entire process.

  3. Click on a step or to select the next step if you want to comment on particular process content.

    The first step in the process flow is normally a start event. The process step shows the name, type, description, process participant and any attachments. Your comments and answers now refer to this process content as context.

  4. Click on the respective navigation button to jump to the entire process or the previous, next or last element.

    If there is more than one next step or end event possible, then select the one you want.

    Information about the element is shown. If necessary, expand the area.

  5. If you want to add a label to the comment, click on Add Label and select a label.

    The label is shown.

  6. If you want to enter a comment about the context shown, click on the Add Comment input field and enter a comment.

    The  Send icon is activated Click on the icon to save the comment.

  7. To edit or delete your comment, click on Edit or Delete.

    A dialog appears that contains the functions available.

  8. To reply to a comment, click on Answer now.

    A field appears to add your answer. Enter your answer here. To leave the dialog, click on  Send.