Managing Process Spaces

General settings, processes, roles and reviews need to be managed in the process space. BPM Managers and Process Owners manage processes and roles. Review Owners are specified for reviews.

General Settings for the Process Space

The BPM Manager can make basic settings on the  Manage Process Space page for the process hierarchy, role assignment for Managers and Designers, the integrated Modeler, appearance of Bpanda and much more. Analytics provide an information overview.

Managing the Process Hierarchy

Creating the Process Hierarchy

Processes have a specific position in your company's process landscape.

The processes are structured in various levels according to process hierarchy. This is used to group processes according to the general levels of management/core/supporting processes, right the way through to special procedures within subprocesses.

The BPM Manager can assign sub levels or processes to each hierarchy element.

The structure tree which is produced can be navigated.

Using Process Maps

Process maps are normally used to visualize the process hierarchy and simplify navigation using graphic elements. Each process map structures an element by linking area elements.

Process maps are SVG graphics and can either be imported from foreign tools or created in the Modeler.

Assigning Processes

Processes first need to be imported from modeling tools or added from the integrated Modeler before they can be used in the process space. A Process Designer can also do this.

The BPM Manager assigns processes to the process hierarchy.

If process maps are used, then the BPM Manager links single SVG elements in a process map with a process map at a lower level in the process hierarchy or with a process. This then creates an informative map of a process landscape which you can navigate through.

The BPM Manager can set a Process Owner for each process. They can both set further Process Owners.

The BPM Manager, Process Designer or Process Owner can import or upload a new version of a process.

Assigning Users and Roles

Using Roles

Roles can be either directly assigned to a user or assigned to members of a group. Roles group certain functions and are normally assigned relating to a process or its review. A user can use all functions assigned to them across their various roles for a process.

Roles Defined in the Account

Certain users are assigned a special license in the account management. This enables processes to be imported and the integrated Modeler to be used. These users automatically have the Process Designer role in the process space. One of these users is initially set as BPM Manager of the process space. Further BPM Managers can only be chosen from the list of Process Designers.

Making Role Assignments

Users need to be invited to the process space by the BPM Manager for them to be able to be assigned roles in the process space.

Both the BPM Manager or Process Owner can assign roles for processes and includes Process Owners, Process Collaborators and Process Participants. Users with these role assignments can see processes relevant to them under Relevant Processes.

Process Owners can also set Owners and Participants for a review during the release workflow. The Review Owner can also do this.

Implementing the Release Workflow

Each process version is subject to a release workflow. The review is the key component of this process.

A Process Owner starts the process review. They set both the review's meta data and roles in the review.

The review is used to rate and release a process version. The Process Owner has the final decision about whether the process version should be released and published. The process version is published and can be viewed by users in the process space within the period of validity.

Analyzing Chances and Risks

Bpanda has a clear dashboard, reviews, comparisons and templates for risk management.

This means that you as Process Owner, Process Collaborator and BPM Manager can start an analysis for every project. You can create and assess chances and risks for the process itself, as well as for individual tasks or lanes.

Assessment is carried out using a matrix of occurrence probability and damage extent which then determines the probability. Control mechanisms encourage an active examination of the identified chances and risks.

The BPM Manager then completes the risk and chance analysis so that it is visible to everyone in the company who may view the respective process. Risk assessment does not need to be carried out for every process. The BPM manager can decide which processes are relevant.

This chapter contains the topics: