Managing Notifications

Read notifications, filter them by category, delete them individually or all at once, and unsubscribe from processes.

On the Notifications page, you decide what you have read, what can go, and which processes you want to keep subscribing to.

Context

You can access your Notifications at any time in the header area. You are informed about the current number of unread notifications.

The Notifications page has two tabs. On the Messages tab, you see your notifications, filter them by category, and delete them individually or all at once. On the Subscriptions tab, you see the processes you have subscribed to and end subscriptions.

With the Filters above the message list, you display only the notifications of certain categories. Available for selection are the categories in which you have notifications: Attachment, Import, Organization, Personal, Process, Q&A, and Review. Which event ends up in which category is described in When you receive which notification.

The filters follow what the list shows: if Show unread only is ticked in the filter menu, a category whose notifications you have all read is missing. Remove the tick to see the read ones as well.

Whether a notification has been read also determines the e-mail: only what is still unread at the time of sending is included in the daily summary. A notification can only appear in the first daily summary after it arrives. If it has already been read at that point, it is not included in any e-mail. If you set an older notification back to unread, it appears in the list again, but you will not receive another e-mail for it.

Notifications are kept for 180 days after they arrive. After that, Bpanda deletes them automatically, read and unread alike, from all categories. Your subscriptions are not affected by this.

How to proceed

To display the processes you have subscribed to, select the Subscriptions tab on the Notifications page. There you can end subscriptions. An ended subscription stays ended; Bpanda does not recreate it on its own, not even when your role changes. You can subscribe to the process again at any time via Turn on notification on the process page.
To mark all unread notifications as read, select ⋮ Mark as read on the Messages tab. The markers are switched from unread to read.
To delete all read notifications, select ⋮ Delete read notifications on the Messages tab. All read notifications are deleted without confirmation.
To delete all notifications, select ⋮ Delete notifications on the Messages tab. A dialog states the number and asks for confirmation; once you confirm, they are permanently deleted.
To delete a single notification, click Delete notification on the right of the notification row. The notification is deleted without confirmation.
To mark a single notification as read, click Mark notification as read on the right of the notification row. The marker is switched to read.
To mark a read notification as unread again, click Mark notification as unread on the right of the notification row. It counts as unread again; this does not trigger an e-mail.